We make every call count 

The professionalism, authority and confidence gained by experience are key elements that help differentiate our calls from other calls, often made by young and inexperienced tele-marketers - operators in call centre environments who are rarely able to get through to the decision maker, let alone gain their  interest, or address key business issues of the prospect, in a live and effective manner.

Yet, when Telemarketing is done well, it becomes the expressed wish of the prospect to meet and discuss these issues with you, the client, who hold the solution to the need or challenge articulated during the call. This is a healthy situation where due to the perceived need, the motivation for the meeting sustains.  Consequently, very few of the appointments we make cancel.
Database Cleansing
 
Essentially, this is a preparatory function intended to update your target list and increase effectiveness of your subsequent campaign.

Mail shot follow up

In some instances direct mail activity is more effective when followed up by professional tele-marketers who can rescue your mailing from the fate of the ‘ultimate filling system’. This is done by re-emphasising your key messages on the telephone in a way which is pertinent and applicable to their business needs.

Pre Event Marketing

Specific activity designed to both maximise and finalise the number of delegates at a seminar, exhibition or training courses

Mystery Shopping

In these days where empathy is so important, this is an effective tool to measure how the quality of your products and services are perceived by the customer and the level of satisfaction they feel.

Appointment Making

Offers you the strength of knowing that your time or the time of your sales people is well utilised. They are booked on a series of solid appointments which have a specific need for your product or service and won’t cancel; Leaving them to concentrate on making the sale and meeting their targets.

Training

We can transform your staff into become a formidable force within your business, achieving results that exceeds your expectations.